Friday, 30 July 2010

RetroCret 8th June 2010 - Part 4

Morning everyone. Lazy, rude and just downright shoddy service in todays cretinous phonecall. It's a bit longer than previous posts, but stick with it, I promise you it's the best one yet... 

Firstly, as in the previous post, it took ages to get through to them, and then this is what happened next...
You'll notice this time I get a bit pissed off with them...

June 2010
EG- Edmonton leisure centerrrrr, how can I help?
C- Can I book a badminton court for next Tuesday?
EG- Oh, bloody badminton again, what time?
C- 9 in the evening
EG- What date?
C- Next Tuesday
EG- That’s the day, what’s the date?
(I glance at the calendar, add 7 days in my head)
C- 15th. Do you not have a schedule on the computer infront of you that could have told you that?
EG- Yeah, I just couldn't be bothered, I'm really busy.
C- Yeah, so am I, yet its taken me half an hour to get through to you because you never pick up the phone, and when you do I get this sort of shoddy service. I am a member, I pay a monthly subscription, therefore I contribute to your wages, and as such, if I want to call you up to book a badminton court, I don't expect it to be such a f***ing battle.

Thursday, 29 July 2010

RetroCret 28th May 2010 - Part 3

Good morning people. A couple of weeks after the previous blogs events unfolded, the customer service, attentiveness and intelligence hit a new low. Anyway, I'l let you get to what you came here for.
Once again, I am not making any of these stories up, they're all true...enjoy...

May 2010
EG - Edmonton Gym
C - Me

First attempt at ringing them, no answer for 2 minutes
Second attempt at ringng them, answer after 1 minute, told to call back in 5 minutes
Third attempt at ringing (5 minutes later) "We're busy at the moment, I'll give you a call in an hour"
an hour passes
no call

Wednesday, 28 July 2010

RetroCret 21st April 2010 - Part 2

Morning/Afternoon/Evening Everyone,
In April apparently not even Edmonton Leisure Centre was safe from the Icelandic volcano. Again, they decided to cancel a badminton court that I booked a week in advance, on the day, leaving me no chance of re-booking it somewhere else, the following is a transcript of that conversation. Enjoy!

Tuesday, 27 July 2010

RetroCret March 2010 - Part 1

As I mentioned in my previous post, this week I'll be blogging about the previous experiences I've had with the customer services at the gym, leading to the complaint letter I have sent head office and hopefully following that, their reply...

Anyway, this is where it all began. The first time I had a cretinous phone conversation with Edmonton Lesisure Centre was back in March. Originally posted for my friends on facebook, now its here for the world (or a very small fraction of it) to read...

Monday, 26 July 2010

What is "All Things Cretinous" blog?

Hello. My name is Chris. I'm new here.

On the left hand side of the page you will see the place I affectionatley refer to as "The Cretinous Gym". I've been posting stories (which are all true) about this place and its cretinous service on my facebook profile for my friends to read for the past couple of months. What is the point of this blog? And why should you bother reading on? Well whilst the majority of them are probably wondering what all the fuss is about, a few of them have said I should turn it into an official blog, as its quite an interesting read.

So, here it is. Over the next couple of days I will be drip feeding you with existing stories of the Cretinous Gym. For any new readers, this will be a chance for you to get up to speed with whats been occuring. For existing readers, its a chance for you to relive the early days of the cretinousness. Feel free to share your experiences of cretinous service you've had to endure over the years!

What's that? Twitter account? Yeah, ok then, for those of you on twitter...  why not have a cheeky follow: @cretinousgym